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The Glasshouse International Centre for Music

Training Manager

Deadline for applications: 9am, Thursday 5th October 
Location: The Glasshouse International Centre for Music
Working hours: 14.4 hours per week
Salary: SCP 31, £30,321 pro rata, per annum 

Position in organisation

Reports to: Senior Producer, Make Music

Responsible for: n/a

Works with:

  • Musicians and Tutors
  • Programme Leaders
  • Senior Producer, Make Music
  • Programme Managers
  • People Team
  • External partners and stakeholders

Budget Responsibility: £25,000

About The Glasshouse International Centre for Music

We are an international music centre based on the banks of the River Tyne. We are a unique venue where artists from across the world perform and audiences from a wide range of backgrounds come to hear, make, and enjoy all types of music.

We support local people to be creative, to develop a passion for music and put music at the heart of communities. Our artist development programme provides local artists with the opportunities they need to develop a career in music. We support young people to make music in our building and in the wider community through programmes such as In Harmony Newcastle Gateshead.

We believe our work makes life better for people in the North East. We’re building a creative, diverse, and passionate team and that’s where you come in…  

About you 

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, here are some specific types of experience that will help you hit the ground running.  

You must have proven experience of:

  • Music Leadership in a range of contexts.
  • Understanding different ways of teaching and leading music.
  • Designing and leading training programmes.
  • Leading communications with teams, listening to feedback from team members and other organisations.
  • Budget management and monitoring.
  • Working with others to make the plans happen successfully.

Knowledge and understanding of: 

  • Safeguarding in education contexts.
  • Community music, musical inclusion, social pedagogy, or music education practice.
  • Social and personal reasons why people experience barriers to learning.
  • Current policy and plans related to musical inclusion, and music education

Excellent organisational skills, including:

  • Excellent written communication skills, including creation of music teaching materials, reports and writing copy for marketing.
  • Skills and confidence in communicating with people from a wide range of backgrounds.
  • Commitment to teamwork and collaboration

It also helps if you have experience of: 

  • Event planning and production.
  • Monitoring and evaluation of music programmes

If you’re not a perfect match for the job description and criteria, we encourage you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in.

About the role of Training Manager at The Glasshouse International Centre for Music

Make Music is the name for all The Glasshouse International Centre for Music, music making classes, groups, ensembles, and activities for schools and music educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or polishing some skills there’s a class, choir, band or studio to suit everyone.

Make Music: Adults and Families fun, informal classes and groups suitable for people of all abilities – including those who like a bit of a challenge. Daytime and evening classes to enjoy at The Glasshouse or online at home.

Make Music: Young People supports any young person aged 4 to 25 find their voice, learn a musical instrument, write and produce their own songs, meet others to play and sing with, build their confidence and take part in exciting performances.

We have an incredible team of skilled musicians and tutors who lead these activities, and we support them to be the best they can be through inspiring and motivating training and team get togethers.

Overall purpose of the role

The Glasshouse International Centre for Music understands that people learn in different ways and have different musical interests. We have come up with ways of teaching music that support people’s personal development as well as musical, designed around the needs of the person learning. We have written this down in our Inclusive Music Making Guide.

The Training Manager will:

  • Come up with ways of motivating a diverse team of musicians and tutors and find effective ways to communicate with them.
  • Create and lead a training plan for musicians and tutors.
  • Design and lead some training or work with others to make sure the training is useful and relevant to the team.
  • Make sure our Inclusive Music Making Guide is relevant, handy and that musicians and tutors are on board with using it.

The postholder will be responsible for designing training plans and making them happen, communications with musicians and tutors and checking to make sure our music making sessions are top-notch

Your responsibilities: 

  • Head up communications with musicians and tutors.
  • Understand the training needs of musicians and tutors.
  • Design, plan, and lead training or work with others to lead it.
  • Work with the team to make sure that training and our music making sessions are top quality.
  • Make sure the best safeguarding and pastoral care is in place, working closely with Designated Safeguarding Officers and other people in the team to keep up consistency and high standards.
  • Work with the Senior Producer to manage the budget and meet financial targets.
  • Work with the Senior Producer to keep close relationships with other organisations.


  • Spread a positive message about North Music Trust, and at meetings and events, regionally and nationally as required.
  • Accept appropriate individual responsibility for understanding and following Health & Safety, Child Protection Customer Care, Equality and Diversity, Dignity at Work and other policies with the Trust.
  • Carry out other duties appropriate to the post and in line with the needs of the organisation.

Our commitment to your development

At The Glasshouse International Centre for Music, we’re always learning. Through training and support, we’ll help you develop the skills and knowledge you need to thrive in your role. This may be through gaining a qualification, on-the-job training or learning within your team.

We provide you with training in areas such as health and safety and safeguarding when you start work, and you’ll receive annual refreshers.

Every staff member is on their own training and development journey. You’ll work closely with your manager to identify what your journey will look like at The Glasshouse International Centre for Music. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it.

Diversity, Equality, and Inclusion

At The Glasshouse International Centre for Music, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves.

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you’ve faced.

For example, we would love to hear from you if you:

  • Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
  • Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
  • Grew up in a family receiving Universal Credit or state benefits
  • Have ever lived in council or social housing or been on the housing register
  • Have ever lived in sheltered accommodation or experienced homelessness
  • Experienced being in care at any point in your life
  • Have been a refugee or asylum seeker
  • Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism
  • These are some common examples of challenging circumstances but there may be others.  Everyone is welcome to apply.
  • We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age, disability or any other protected characteristic as outlined in the Equality Act 2010.

Safeguarding children, young people and vulnerable adults

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. This position is eligible for an Enhanced DBS with a check of the Children’s and Adult’s Barred List.

Click here for more information and to apply

Closing date for applications: 9am, Thursday 5th October

Interview date: Tuesday 17th October 

We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine!

If you have any questions about the role or the application process, please contact Lois, People Coordinator at