Archived: Marketing Manager – Visit

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

As a key member of the Communications, Digital, Marketing and Publishing department you will help achieve the Museum’s mission of creating advocates for the planet and a vision of a future where both people and the planet thrive.

You will take a lead on developing and delivering marketing campaigns to reach the Museum’s visitor and exhibition targets, supporting the crucial visitor recovery as the Museum welcomes back UK and international visitors following the pandemic.

This role combines hands-on delivery of campaigns with data-informed planning, stakeholder engagement and budget management. You will be responsible for the complete campaign cycle – content and creative generation, media planning and buying, delivery across email and social as well as reporting and adapting campaigns to optimise response in a fast-paced environment.

About you

You will have a strong digital marketing background. You should have a keen interest in Museums and the environment, have a naturally curious outlook and be continually striving to learn and grow.

You will have at least three years’ experience in working with media buying agencies and in delivering fully integrated marketing campaigns across email, paid-for digital (search, display and social media) and non-digital channels (particularly out of home).

You will also optimise your campaigns by using data analytics and insight.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 – 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit www.cssc.co.uk
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal, at careers.nhm.ac.uk

Closing date: 9am, Wednesday 20 September 2023

Interviews expected w/c 2 October 2023

Salary: £37,230 per annum

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.