Natural History Museum

Estates M&E Supervisor

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

The Museum has secured investment from the UK Government to build a new science and digitisation centre at Thames Valley Science Park, a science and technology hub on the University of Reading campus. The purpose-built centre will house much of the Museum’s collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

As part of the Estates, Projects and Masterplanning department, the role assists the Technical Services and Compliance Manager in ensuring the NHM estate operates a safe, efficient and fully compliant working environment by ensuring building services undergo Statutory inspections and are fully compliant with relevant legislation, Health and Safety law and insurance inspections.

The role contributes to the auditing of Hard Services FM contract provision and subcontracted services, assisting with weekly and monthly meetings and producing monthly reports on performance, progress and recommended improvements. This will include auditing of contracted PPM and reactive works against KPIs and SLAs, monitoring quality, service and organisation. You will act as liaison between FM partners and NHM stakeholders across NHM Science, Engagement and Corporate Services groups to understand and improve services corelation with business and welfare requirements.

The role provides guidance for projects and contracted works across the Estates, Projects and Masterplanning department, acting as intelligent client for capital and infrastructure projects in relation to high voltage, electrical, BMS, HVAC and access infrastructure. You will contribute to project briefs and specifications to align outcomes with existing mechanical and electrical plant, compliance and efficiency strategy, and extract O&M recommendations for appropriate inheritance by the business-as-usual FM operation.

The role works with the FM service providers and NHM Health and Safety unit to prioritise and manage compliance risks, particularly any issues highlighted by internal or external (BSI) audits contributing to retention of the Museums ISO accreditation in Health and Safety or Environmental Management.

About you

You will have a NC/HND in building services or mechanical/electrical engineering/HVAC or equivalent such as City and Guilds heating and ventilation, electrical or gas installation and an IOSH, NEBOSH or equivalent Health and Safety qualification.

You will have experience of working in a similar role in a multi-disciplinary environment, ideally within a large public sector institution preferably within grade 1 or grade 2 listed building.

You will have knowledge of relevant statutory UK/EU legislation, policies and procedures applicable to facilities management and building services, with relevant experience of OHSAS 18001 and ISO 14001 and L8 Water regulations.

You will have proven experience and knowledge of planned preventative maintenance, repair and planned replacement of HV, M&E, HVAC, Asbestos removal and Management, water and fire safety systems and have proven experience and knowledge of Health and Safety law and statutory compliance obligations for all FM Technical hard services.

You will be able to demonstrate experience in project management and the Delivery of M&E and services projects, and have project team experience.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here.

What we offer

  • 27.5 days holiday plus 8 bank holidays (full time equivalent)
  • Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 – 10%)
  • Season ticket, bicycle and rental loan
  • Life insurance
  • Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London
    and the UK.
  • Staff discount at our Museum shops and cafes
  • We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
  • Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets.
  • It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit
  • Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal.

Closing date: 9am, Monday 10 October 2022

Interviews expected: w/c 17 October 2022

Salary: Up to £37,000 per annum