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Garsington Opera at Wormsley

Archived: Membership/Box Office & Development Administrator

Garsington Opera is seeking a highly motivated person to join our administrative team. We are looking for an efficient, personable administrator with excellent communication skills to work within both the Membership/Box Office department and Development team.

Background

Garsington Opera is a prestigious festival with performances in June – July at Wormsley, near Stokenchurch, producing four opera productions each year. Exciting partnerships have been established recently with the RSC, Rambert, The English Concert and Philharmonia Orchestra. This is a great opportunity to join a small, energetic team with the chance to be involved in a variety of tasks at a time of expansion and development.

Specification

Post: Membership/Box Office & Development Administrator
Reporting to: Operations Manager & Director of Development & Communications
Salary: £19,000 – £24,000 depending on experience
Application deadline: 5pm, 25th February 2020
Interviews: 3rd and 4th March 2020
Start date: 16th April 2020

Our office hours are 9.30 – 5.30, Monday – Friday in the opera offices in Great Milton, Oxfordshire, except during the opera season when hours/days are extended and include evenings and weekends on site at the Wormsley Estate as well as occasional events in Oxford and London.

Responsibilities include:

Membership/Box Office Assistant

Working as a key member of our busy Box Office and Membership team:

  • Communicating with members and the public on the telephone and email
  • Updating membership information and enquiries on Tessitura database
  • Producing membership figures and reports
  • Administration of tickets using Tessitura database
  • Processing payments
  • Running ticket reports as requested
  • Running the Box Office on site during the opera season
  • Running the administration of the GO35 membership scheme
  • Contributing to GO social media campaigns

Development Administrator

Supporting the Development team with efficient administration in all areas including:

  • Recording and reviewing information on Tessitura, including donations and pledges
  • Running efficient follow-up schedules
  • Recording donor correspondence
  • Tracking grant applications
  • Undertaking prospect research
  • Administration of stewardship & cultivation events throughout the year
  • Administration of all guest invitations and logistics
  • Compiling supporter lists
  • Other administrative tasks as required

Skills required

Essential

  • Excellent administration, computer and Microsoft Excel skills.
  • Excellent communication skills, diplomacy and confidence in liaising with people
  • Ability to work independently and as part of a team
  • Excellent time management, with ability to multitask, balancing and prioritising workload
  • Able to work flexible hours including some evenings and weekends as appropriate
  • Own transport essential

Desirable

  • A knowledge of and passion for music.
  • Previous experience with working on a database
  • Previous administrative experience
  • Previous experience working in the arts
  • Good digital skills and a flair for social media

To Apply

Please send a CV and covering letter of no more than one page outlining why you are interested in the position and your relevant experience to helen@garsingtonopera.org.

Or: Garsington Opera, The Old Garage, The Green, Great Milton, Oxfordshire, OX44 7NP

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