Starting salary of £22,010 per annum inclusive of London Weighting
The Customer Experience team delivers exceptional customer experience to further enhance the Barbican’s world-class arts and learning programme. Responsible for Centre Management, Box Office, Access and Licensing, our team promotes the Barbican, maximises revenue generation and ensures a welcoming, friendly, and safe environment is provided to all visitors.
We have an exciting opportunity for you to be an integral part of the team that ensures the delivery of excellent Customer Experience in a safe environment for the many varied audiences the Barbican welcomes through its doors. You will support the Venue Managers to drive the vision for each venue, in particular the customer service delivered by the Host team as well as delivering sales targets. You will also be a key player in the delivery of the Barbican’s fire management.
As an organised, efficient and proactive individual with demonstrable supervisory experience, you will excel under front line pressure. With your positive and flexible approach you will enjoy a fast-paced working environment where teamwork is key. You will have experience of large scale audience management within a customer service and sales environment, and ideally have knowledge of fire systems and experience of implementing evacuations.
Closing Date: Midday, 16 January 2017
Interviews will be scheduled for Monday 23 January 2017
To apply, please visit www.cityoflondon.gov.uk/jobs.
All applications must include a completed application form. Late applications will not be accepted.
Alternatively, please contact 020 7332 3978 (24hr answerphone) quoting reference number BC623. A minicom service for the hearing impaired is available on 020 7332 3732.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.